PRODUCT SUPPORT

Contact support

Sign in, then open your support tickets to create a request or return to an existing conversation.

Request access, correction or deletion

If you can sign in, open a privacy request and keep the ticket reference. Replies and status are available in the same conversation.

If you cannot sign in, send a privacy request to support@pdf2audiobook.com. Include the type of request and the email associated with the account. We verify identity before sharing or changing any account data. Do not send passwords, payment details, PDFs or audio files.

Sending a request starts a review. It does not delete the account, jobs or support records automatically.

Include enough detail to identify the issue

  • Describe what you were trying to do and what happened instead.
  • For a saved job, include its reference, displayed status and error message, plus roughly when the problem occurred.
  • For text extraction, describe the affected layout or passage without pasting a confidential document. A redacted screenshot can help if attachments are available.

Do not include your password, payment card details or private download links. A ticket can be read by the people responsible for handling support; it is not a private document archive.

Report content or appeal

Use a support ticket if you can sign in. Anyone can send a content report or appeal to support@pdf2audiobook.com without an account.

Include the job or notice reference if you have it, what happened, which rule or right is affected, and a way to reach you. Do not send the full document, illegal material, or private download links. See the review process and timelines.

If you cannot sign in

If you signed up with Google, use the same Google account when signing in. If you cannot access that account, follow Google's account recovery steps.

If you sign in with email and a password, check the password reset page. Tickets require a signed-in account. For privacy requests, content reports or appeals, use the relevant email link above.

Credits and purchase questions

Contact support about an unclear job, credits or an order. Include its reference when available. Recording the request does not confirm that credits have been restored or a payment refunded.

Read the product help, privacy policy and cancellation and refund policy for the current boundaries.